Lessons from the Airline Industry
Great leaders (like great health IT solutions) are able to access relevant information across the breadth of industries (and platforms), discern pattern in chaos, and transmit the resonant truths to those they lead. Warner L. Thomas, who took the reins at Ochsner Health System as president and CEO in 2012, likes to talk about the parallels between health care and the airline industry with his management team.
When he opened the recent HIMSS meeting in New Orleans on March 4, he shared the following: In 1985, the top three airlines (United, American, and the defunct TWA) owned 40% of the
Jonathan Berlin, MD, on Decommoditizing Imaging
Stat Readers, I have but one word for you: SNOW!
You thought I was going to say something else, didn’t you? “Cloud,” “tomo,” “personalized” . . . well, sorry. I live in LA; snow is really exciting.
But that’s not the reason for this entry, I just had to share. The real reason is the terrific session I attended this morning on “Addressing Threats to Radiology,” kicked off by the wonderful Jonathan Berlin, MD, with a discussion of commoditization in imaging. Commoditization, he explained, happens when the only way customers can differentiate between products in a