The
literature is full of case studies detailing how business
lifecycles at varying points in the maturity of markets
affect growth curves and levels of sustainable profitability.
This is an exercise that goes well beyond analyzing
the impact of the DRA on MR and CT profitability and
plays to the essential composition of our free market
system. The message: Markets change and businesses figure
out ways to adapt or die. And, the guy who loses today
just might become your nemesis somewhere down the road.
Within this inevitable cycle is the microcosmic sub-cycle,
the essential ebb and flow of the phenomenon known as
market consolidation. Consolidation is such an important
part of our business fabric that it might be one of
the only true constants in business today. We love it
when it benefits us and we hate it when we think it
makes the playing field uneven. Whether or not you think
the playing field is about to be tilted in an unfair
direction likely depends on where you are positioned
on the issue of consolidation. Are you a consolidator
or a consolidate(e)?
The DRA is already pushing some fence sitters in one
of these two directions.
As I talk to those running imaging centers in various
markets around the country, I am struck by the differences
in their points of view on the likely impact that the
DRA will have on their businesses. Make no mistake,
I have heard very few who actually think that this will
be a good process for radiology to work itself through.
However, more than a few have mentioned the opportunities
created for those with the resources to consolidate
in their respective markets, to become bigger and stronger,
acquire, and merge with or extinguish competitors.
As we have noted from examples in other markets, the
long-term impact of consolidation contains less obvious
inherent opportunities that are created when the strong
become even stronger. It is somewhat paradoxical that
those who could bulk up through consolidation now could
themselves become vulnerable downstream during the next
inevitable cycle in which smaller, more nimble players
will seek their opportunity. Then the cycle will begin
again with entrepreneurs nibbling away at the margins
of large organizations that let their customer service
whither away.
Where does this leave you? The bottom line is that
DRA or no DRA, the outpatient imaging business of today
and tomorrow will be one in which constant vigilance
and attention to the competitive landscape will be among
the most important of leadership tasks. If you are likely
to benefit now from consolidation in your catchment’s
area, consider yourself fortunate—for now—and
get your organization ready for the next round.
The best lesson to take away from the current chaos
created by the upcoming cuts in reimbursement is that
market forces, not the legislators, regulators, and
private payors alone, will determine the success of
imaging organizations. It is in their reaction to the
payment environment that leaders and winners will emerge.
Curtis Kauffman-Pickelle is a strategic business consultant
to more than 30 imaging centers and radiology practices,
the managing director of Practice Builders organization,
and CEO of the Imaging Center Institute.
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