| With
the new calendar year comes the annual opportunity to
make our New Year’s resolutions. While these generally
tend to be personal pledges for self-improvement such
as going to the health club more, getting more organized,
or eating better, why not use the fresh year to make
some organizational pledges? Here are a few we feel
will be essential to success for radiology practices
in the coming year:
Patient Safety. There has never been
a more important time than now to resolve to improve
patient safety. While this may seem daunting, there
are many specific initiatives you can embrace that will
lead toward this greater goal. Examples include standardizing
protocols, educating staff on magnet safety, refining
the critical results communication plan, or conducting
Failure Mode Effectiveness Analysis (FMEA) at each modality.
Whether you choose these or others, embracing patient
safety initiatives should be a priority in 2007.
Operational Efficiency. When is the
last time you reviewed your workflow? If you have deployed
new equipment or undergone any upgrades and did not
refine the workflow, chances are you are not leveraging
your investment or the capabilities of the technology.
The thought of reviewing workflow can be overwhelming.
To make it more manageable, resolve to review one modality
or process, such as scheduling, per quarter.
Training and Education. Nurture your
staff and commit to support of professional development.
Enable staff to attend local seminars, provide internal
training opportunities, and/or work with your vendors
to see what opportunities they can provide. A small
investment can go a long way toward improving employee
satisfaction, recruitment and retention, and organizational
success.
As with the personal resolutions, to ensure compliance
be sure to make them public and write them down for
review at regular intervals.
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