| I
have visited some 40 radiology practices or imaging
center organizations in the past six months, and a recurring
theme in the questions that I am asked regarding business
strategy relates to the somewhat elusive notion of leadership
in this profession of ours. That is, leadership within
these organizations themselves at the imaging center
level, leadership at the state, regional, and national
level from the various societies and organizations that
represent the profession, and leadership from those
national opinion and thought leaders whom we admire
and aspire to emulate.
The bottom line is that we are in a profession under
siege while at the same time facing a true leadership
crisis. I sense a yearning for true industry leadership,
and I intend to focus quite a bit of attention this
year on the development and articulation of the type
of leadership model that I believe we need in order
to inspire, motivate, and challenge this entire profession
to rally around a new level of positive activity—legislative,
regulatory, payor, business and internal.
Citing Shakespeare, Winston Churchill once said "some
are born great, some achieve greatness, and some have
greatness thrust upon them." As we look around
the landscape of the executive ranks in outpatient imaging
today, it is clear that we are seeing an entirely new
leadership model emerge, one that has the opportunity
for greatness to be thrust upon it. No doubt there are
many imaging executives who would just as soon pass
the baton at such an opportunity, yet most seem more
than willing to face the challenges ahead and lead their
teams to new heights, despite the odds. What they need
is some encouragement, direction, and a forum.
Leadership starts with building the team. The first
thing that today's executives need to do is rally
their organizations from the bottom up, creating within
the practice a motivated staff headed in the same direction,
challenged to succeed, inspired to do so, and with a
clear direction based on mutual respect, communication,
accountability to the team, and confident direction
from the top. Vision, mission, and values need to align
around just such a teambuilding effort.
Pools of these local leaders need to then join together
in the pursuit of common goals, and they in turn need
to pave the way for the profession itself. We have seen
some of this begin to take shape as a handful of manufacturers
such as GE Healthcare, Hitachi, and Berlex gather outpatient
imaging executives at retreats in order to help them
find solutions to the impact of the Deficit Reduction
Act on their respective businesses. Additionally, there
are various forums for the exchange of ideas at the
practice level, with informal networks emerging as a
means of building consensus around best practices. These
are good as far as they go, but we need to do more.
Yes, the respective professional societies and associations
such as the Radiology Business Management Association
and others, do a laudable job of assembling their constituents
at annual meetings, often focused on some of the topics
related to specific elements of success, achievement,
and alignment necessary to the emerging leadership model.
Nonetheless, there is a void where different types of
executives, some physicians, some business executives,
some chiefs of functional units, seem to have no forum
that crosses these association boundaries to find common
ground.
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