It's 5 a.m.: Do you know where your brain is?

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imageMichael Gonzales and Randy Roat address a (very) early crowd.
At the start of the 8 a.m. session today, Randy Roat, vice-president of MMP in Flint, Mich., read my mind. "I know that for those of you from the west coast it's 5 a.m..." he began. But together with Michael Gonzales, the central billing office manager at Radiological Associates in Sacramento, Calif., they provided a unique and very lively session on billing benchmarking and investigating the decision to outsource. Complete coverage of this session will appear in the July edition of To read the current edition, or to subscribe, click here: